Example reports

Read a whole report before you buy one.

Full-length reports on companies most software teams know, made exactly the way a paid report is made. Judge the evidence for yourself.

The cover of the Intercom report

Customer service software · published October 2026

Intercom

Intercom wins on a broad helpdesk with a well-regarded AI agent, but per-outcome billing, high seat prices and support complaints leave it exposed.

Pages
40
Records
310
Top complaint
46

Most software teams have used or evaluated Intercom, and its customers write in detail about price and support.

The cover of the HubSpot report

CRM and marketing platform · published October 2026

HubSpot

HubSpot offers a two-user free CRM and shared database, but reports flag rising contact, seat and tier costs.

Pages
40
Records
627
Top complaint
71

Most software teams have run HubSpot or priced it, so you can judge every finding against your own experience.

The cover of the Shopify report

E-commerce platform · published October 2026

Shopify

Shopify promotes fast, all-in-one setup, but collected accounts expose app costs, payment fees and support-access risks.

Pages
41
Records
576
Top complaint
72

Nearly everyone in tech has built, run or advised a Shopify store, and its merchants are a different world from software teams.

Your report adds a head-to-head.

The examples cover one company alone. When you order, add your own website and the report also shows where you win, where you lose, and the evidence for both.